We like to call 2014 – The Year of Change. We encourage our clients to make changes every day. So, we asked the same of ourselves throughout 2014. We took the time and resources to invest in our own company in order to better serve our clients. Our team joined forces to redesign our showroom, we updated our technological infrastructure, improved and added service offerings as well as hired new, energetic team members.
We invested in
• A Learning Center / Showroom refresh
• A 2,000-square foot retail space for clients – 6 vignettes and 12 chairs stocked and ready for shipment in just a few days
• Upgraded servers
• Created a customer service portal
• A virtual library – so staff can easily research client product needs
• New energetic team members
Our manufacturer partners, such as Teknion, also continued to invest in the industry by looking for new ways to enhance our environments. Teknion partnered with B&B Italia, Girsberger and Suzanne Tick to expand its product offering while also finding ways to update existing product lines such as the Interpret benching system.
Despite all of these changes, our commitment to our clients and the community remain a constant in our daily efforts – we believe in creating places that work. We believe in finding ways to support non-profit organizations with the products and services we have available. We can support their organizational missions by helping to improve their work environments. Our efforts in this area were recognized throughout 2014. We received the Presidential Citation for Outstanding Service Work for The Variety Clubs of Wisconsin, were nominated for the BizTimes NonProfit Excellence Awards and worked with the Wellness Council of Wisconsin on the second annual Work Well Campaign.
As we are well into the first quarter, we see 2015 as The Year of Opportunity. We will continue to upgrade our operational systems in order to provide better service for our clients. Our commitment to efficiency helps us continually improve our customer service. We have spent the last year building strong relationships and aligning with key partners. Together we will tackle workplace challenges and complete exciting projects. We will continue to grow labor services to support specific market sectors and invest in the health and vitality of our team.
We are so thankful for our client and vendor partners. We appreciate your business and your trust. We enjoyed helping you make significant changes in your businesses throughout 2014 and look forward to supporting you in 2015 and the years to come.